FAQ

How long will it take to ship my order?

Orders from our store typically ship within 1 to 2 business days and take up to 7 days to be delivered.

My tracking number isn’t working?

Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact Customer Support.

What payment optinos do you accept?

We accept Visa, Mastercard, American Express and Discover as well as Paypal.

When will my card be charged?

Your card will be charged after your order has been successfully placed.

How secure it my personal information?

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.